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Why
Cadre?
When you
choose Cadre Teleservices, you can rest assured that our people,
our technology and our passion are focused on helping you grow
your business. As a full-service telemarketing firm, we offer
end-to-end service to ensure maximum results for your marketing
program.
Since entering the industry, we have maintained our vision of
providing high-quality telemarketing to clients. Initially, our
focus was completing work on a third-party basis, and since the
inception of our company we have worked exclusively for the
nation’s top 10 telemarketing firms.
Now, we’re expanding on our expertise in the financial,
publications, quality assurance, survey and telecommunications
industries to make our services directly available to companies in
a variety of industries. We invite you to learn how our
quality standards,
unique culture and
state-of-the-art technology make
Cadre Teleservices a great choice for a great call!
Cadre Teleservices is Committed to the Following Quality
Standards:
•
Our employees
are required to pass a 24-hour new hire training class prior to
performing program calling
•
Each new
employee is required to complete a minimum of 16 hours of combined
side-by-side monitoring and role-playing time prior to performing
program calling
•
Each employee
is required to sign a Commitment To Quality demonstrating his or
her commitment to our quality efforts
•
We employ a
Quality Assurance staff dedicated to providing remote monitoring
of Telemarketing Sales Representatives (TSRs)
•
Our
Supervisory staff maintains a ratio of 1:8, Supervisors to TSRs,
maximum
•
Pay For
Performance programs include bonuses on perfect quality monitoring
scores
•
Remote
monitoring for clients is available via scheduled dial-up access
and is encouraged
•
We provide
100% taped and third-party verifications on all sales projects as
required
•
Progressive
Action Plans are utilized to ensure prompt attention and
aggressive action to correct substandard TSR performance
To obtain a quote for an upcoming telemarketing program, please
fill out our simple
Request for Quote form or
contact us.
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